[OUR BREAD AND BUTTER] Michael Martin, PC Expert: Personalized Tech Support for Home or Office
Computers, gadgets, and devices are supposed to make your life easier, but let’s be honest, they can get complicated. When you need help tackling the technology tangle with confidence, Michael Martin, PC expert, is standing by.
For over 15 years, Martin has cleared up viral infections and retrieved data, added programs, optimized computers for speed, and created network solutions throughout Los Angeles. Martin is happy to go to your home or office, or he can fix your problem over the Internet.
Over the years, many of Martin’s clients have relied upon him through multiple systems upgrades. One of the biggest challenges for clients these days, said Martin, is synchronizing all of their devices for business and personal use.
“It’s not uncommon to have devices from Apple, Android, and a PC from different manufacturers and it’s a challenge to get them to work together,” said Martin.
Using a cloud service helps in accessing data, said Martin, but beware of creating more work for yourself.
“What’s worked best for me is using the PC for the hard and heavy lifting, the tablet for browsing the web and entertainment, and a phone when you’re out and about,” said Martin. “I [advise] clients to not get caught up in wanting to do their entire company from their phone.”
“Michael has saved us many times when we couldn’t figure out what was going on,” said Lu Santostefano who manages a general contracting business in Larchmont. “With Michael we get more personal attention and he teaches us different things…He’s better than an IT [Information Technology] department.”
Martin is big on helping to build his clients’ confidence and know-how to get jobs done.
“I don’t hoard knowledge just so I keep having a job,” said Martin. “I’d rather the client know everything.”